Terms of service
General Terms and Conditions (GTC)
DomDom’s Supply
As of: 27.12.2025
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Provider, scope, definitions
1.1. These General Terms and Conditions (GTC) apply to all contracts for the sale and delivery of goods concluded between us and our customers via our online shop at domdomssupply.com.
1.2. The provider is:
DomDom’s Supply
Wagnerstr., 30
28876, Oyten
Germany
E-Mail: dominik_vermehren@icloud.com
Phone: +491746785623
1.3. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity (Section 13 German Civil Code (BGB)). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding the legal transaction, acts in the exercise of their commercial or self-employed professional activity (Section 14 German Civil Code (BGB)).
1.4. Deviating, conflicting or supplementary terms and conditions of the customer shall not apply unless we expressly agree to their validity in writing. In relation to entrepreneurs, this also applies if we perform delivery without reservation despite being aware of deviating terms.
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Subject matter of the contract
2.1. The subject matter of the contract is the sale of goods, in particular clothing and accessories (hereinafter “Goods”), via our online shop.
2.2. Product images may differ slightly from the actual Goods for technical reasons (e.g. display on screens). Such deviations do not constitute a defect provided they are reasonable for the customer.
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Conclusion of contract
3.1. The presentation of Goods in the online shop does not constitute a legally binding offer, but a non-binding invitation to place an order.
3.2. By clicking the order button in the final step of the ordering process, the customer submits a binding offer to conclude a purchase contract for the Goods contained in the shopping cart.
3.3. Immediately after submitting the order, the customer receives an automatic confirmation of receipt by e-mail. This confirmation merely documents receipt of the order and does not yet constitute acceptance of the offer.
3.4. The contract is concluded as soon as we accept the customer’s offer, either
a) by an express order confirmation by e-mail, or
b) at the latest by dispatch confirmation, or
c) by delivery of the Goods.
3.5. We may reject orders, in particular in the event of obvious price/product errors, unavailable Goods, incomplete/unclear delivery data, or suspicion of misuse. In this case, we will refund any payments already made without undue delay.
3.6. The contract language is German. We do not permanently store the contract text. The customer can save/print the order data and these GTC immediately after conclusion of the contract; in addition, order data are transmitted in the order confirmation/dispatch confirmation e-mail.
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Prices, small business notice, shipping costs, customs/import charges
4.1. All prices stated in the online shop are total prices in euros (EUR), plus any applicable shipping costs.
4.2. Small business notice: Pursuant to Section 19 German VAT Act (UStG), no VAT is charged or shown.
4.3. Shipping costs are shown separately in the online shop (in particular in the shopping cart and at checkout) and on our shipping costs page: [LINK shipping conditions/shipping costs].
4.4. For deliveries to countries outside the European Union, additional costs may arise (e.g. customs duties, import VAT, clearance fees). These costs must be borne by the customer and will not be refunded by us. Please check with the relevant customs/tax authorities in your country before ordering.
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Payment terms
5.1. The customer may use the payment methods offered at checkout. The available payment methods may vary depending on the country/region.
5.2. Unless stated otherwise, the purchase price is due upon conclusion of the contract. If payment methods processed via payment service providers are selected, their terms and conditions shall apply in addition.
5.3. If the customer is in default of payment, the statutory default provisions apply. In relation to entrepreneurs, we reserve the right to claim default interest at the statutory rate.
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Delivery, shipping, delivery time, transfer of risk
6.1. We deliver to the countries/regions indicated in the online shop (EU and worldwide). Restrictions may apply depending on the product or destination country.
6.2. Delivery times are stated in the online shop/at checkout. If no delivery time is stated, delivery shall be made—where possible—within 30 days of conclusion of the contract. Partial deliveries are permitted insofar as they are reasonable for the customer.
6.3. If delivery fails for reasons for which the customer is responsible (e.g. incorrect address, refusal to accept), the customer shall bear the additional costs incurred thereby, provided the customer is responsible for such reasons.
6.4. Transfer of risk for consumers: For consumers, the risk of accidental loss and accidental deterioration of the Goods passes only upon handover of the Goods to the consumer.
6.5. Transfer of risk for entrepreneurs: In relation to entrepreneurs, the risk of accidental loss and accidental deterioration of the Goods generally passes to the entrepreneur upon handover to the shipping service provider/forwarder.
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Retention of title
7.1. The Goods remain our property until full payment has been made.
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Right of withdrawal for consumers
8.1. Consumers generally have a statutory right of withdrawal. Details are set out in the withdrawal information: [LINK right of withdrawal].
8.2. No right of withdrawal is granted to entrepreneurs.
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Voluntary return/exchange policies (if offered)
9.1. Any voluntary return or exchange policies (in addition to the statutory right of withdrawal) apply only if and to the extent that they are expressly described in a separate policy: [LINK return/refund – if available]. Statutory rights remain unaffected.
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Statutory liability for defects (warranty)
10.1. For consumers, the statutory provisions on liability for defects apply.
10.2. For entrepreneurs, the following additionally applies:
a) The entrepreneur must inspect the Goods immediately after delivery and notify any defects without undue delay in text form. Otherwise, the Goods shall be deemed approved, unless a defect exists that was not detectable during the inspection.
b) The limitation period for defect claims for new Goods is one year from delivery. This does not apply to claims for damages arising from injury to life, body or health, nor in cases of intent or gross negligence, or where mandatory statutory provisions provide otherwise.
c) We reserve the right to choose the type of subsequent performance (repair or replacement).
10.3. Warranties exist only if they are expressly designated as such and have been communicated to the customer in text form.
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Liability
11.1. We are liable without limitation in cases of intent and gross negligence as well as for injury to life, body or health.
11.2. In cases of simple negligence, we are liable only for breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the foreseeable damage typical for the contract.
11.3. Liability under the German Product Liability Act remains unaffected.
11.4. To the extent our liability is excluded or limited, this shall also apply to the personal liability of our legal representatives, employees and agents.
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Content, rights, use
12.1. Content of the online shop (texts, images, designs, trademarks, logos) is protected by copyright and/or trademark law. Use beyond the intended use (e.g. reproduction, distribution) is not permitted without our prior consent.
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Customer account (if offered)
13.1. If a customer account is offered, the access data must be kept confidential. The customer is responsible for activities via their account insofar as the customer is responsible for them.
13.2. We may block or delete customer accounts in cases of misuse, legal violations or significant breaches of these GTC.
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Data protection
14.1. Our online shop is hosted via Shopify. Shopify processes personal data when you visit our shop or make purchases there. Details can be found in our Privacy Policy.
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Alternative dispute resolution (Consumer Dispute Resolution Act)
15.1. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
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Final provisions
16.1. German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). In relation to consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection of mandatory provisions of the state in which the consumer has their habitual residence.
16.2. If the customer is an entrepreneur, the exclusive place of jurisdiction for all disputes arising from contractual relationships shall be our registered office. However, we are also entitled to sue at the customer’s registered office.
16.3. Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.